WELCOME TO THE RECON SUPPORT SITE!

WHAT IS RECON?
Recon (REceiver CONtroller) is a solution that RCN provides to our customers in order to provide a quick and efficient means of controlling the satellite receivers used to receive programming from RCN.  The application can be downloaded and installed by following the application installation procedure below

Recon is currently available as a standalone application to that can be run on any Windows computer.  A web-based solution is also available that allows you to control your receiver from any web browser.


APPLICATION INSTALLATION PROCEDURE
1. Download and install the Recon software for the new 3Path Roberts Recon. Click Here


FAQ
Can I use this software to control my other Dish Network receivers that are not provided by Roberts?
No.  This receiver can only control receivers that have been provided by Roberts.

What are the hardware requirements?
Recon requires a computer running Windows 10 or greater.

What is the cost?
There is no cost for the software.

What if I have additional questions or need assistance with installation?
Email reconsupport@rcnmail.com.